Frequently Asked Questions
Everything you need to know about bringing timeless style to your home.
What is the typical shipping time for home decor items?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive.
What is your return policy for furniture and accessories?
We offer a 30-day return window for most items in their original condition. Please note that custom-made pieces and final sale items are non-refundable.
Do you offer international shipping?
Currently, One More Time Etc ships to the continental United States and Canada. We are working on expanding our delivery options to more countries soon.
How can I track the status of my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your products sustainably sourced?
We prioritize working with artisans and manufacturers who use eco-friendly materials and ethical production methods to ensure your home looks good and feels good.